Information on Shipping, Refunds and Returns

Shipping, Refunds & Returns

Thank you for your interest in our 150-Day Money-Back Guarantee. This guarantee is specifically designed for customers using the Bio-Pilixin® Serum, Eyelash Growth Serum, or any bundle containing either of these products. Here's what you need to know

Thank you for your interest in our 150-Day Money-Back Guarantee. This guarantee is specifically designed for customers using the Bio-Pilixin&#xAE; Serum, Eyelash Growth Serum, or any bundle containing either of these products. Here&apos;s what you need to know to be eligible for this offer:Product Eligibility:The guarantee applies only to the Bio-Pilixin&#xAE; Serum, Eyelash Growth Serum, or bundles containing these products. Other products are not covered under this guarantee.Pre-Treatment Photo:Take a &apos;before&apos; photo of the area you plan to treat before starting the use of the product.Product Usage:Use at least five units of either the Bio-Pilixin&#xAE; Activation Serum, Eyelash Growth Serum, or any bundles containing these products.Consistent Daily Application:Apply the product(s) daily as prescribed for a minimum of 150 days. Follow the instructions provided on the bottle labels and on our product pages.Monthly Progress Photos:Document your journey with monthly photos taken from similar angles and with consistent hair styling. Ensure the photos are clear and not blurry.&#xA0;Submission of Documentation:After the 150-day period, submit all documented photos in chronological order with date stamps.Description of Personal Usage:Provide a brief account of how you used the product(s), including any skipped days, concurrent use of other cosmetic products, etc.Claim Submission Timeline:The Money-Back Guarantee claim is only valid after completing 150 days of product usage and must be submitted within four months post the 150-day period.For further details, visit our Delivery &amp; Return Policy (<a data-fr-linked="true" href="https://scandinavianbiolabs.co.uk/pages/delivery-returns">https://scandinavianbiolabs.co.uk/pages/delivery-returns</a>) or Terms &amp; Conditions (<a data-fr-linked="true" href="https://scandinavianbiolabs.co.uk/pages/terms-conditions">https://scandinavianbiolabs.co.uk/pages/terms-conditions</a>).

Eligibility Criteria for the 150 Days Money-Back Guarantee

Scandinavian Biolabs Global

Shipping, Refunds and Returns

What are the different types of hair loss?

What are the differences between male and female hair loss?

Can the Hair Growth products help with all types of hair loss?

Are there any associated side effects?

Can the serum be used alongside other hair growth products?

Does the progress disappear after discontinuing the products?

What is the difference between the men's and women's products?

Does the Bio-Pilixin® Activation Serum contain DHT-blockers?

How to use the product?

What to expect from the products?

Are there any videos where I can see how to use the products?

Hair Assessment Guide

Frequently Asked Questions

Comparing Activation Serum to other products

Are our products medicine?

Are our products allergen free?

Are our products Vegan?

Can you use Eyelash Growth Serum on Eyebrows?

Compatibility of Hair Hydration Mask with Other Products

Filling the Pipette/Dropper

Managing Oily Hair Post-Serum Application

Product Efficacy During Menopause

Can the 2 pipettes be spread across the day?

When to apply the Activation Serum?

Hair Care Specialist Consultation Benefit

How to use derma roller?

Animal Testing Policy

Product Safety During Conception, Pregnancy, and Breastfeeding

Do we have DHT-Blockers in our products?

Can Our Product Be Used After Hair Transplant?

Guidance for Managing Dry Hair or Scalp Post-Serum Application

Product Information

Joining the MyBiolabs Loyalty Program

Gift Cards & Loyalty Programs