Eligibility Criteria for the 150 Days Money-Back GuaranteeUpdated a year ago

Thank you for your interest in our 150-Day Money-Back Guarantee. This guarantee is specifically designed for customers using the Bio-Pilixin® Serum, Eyelash Growth Serum, or any bundle containing either of these products. Here's what you need to know to be eligible for this offer:

Product Eligibility:

The guarantee applies only to the Bio-Pilixin® Serum, Eyelash Growth Serum, or bundles containing these products. Other products are not covered under this guarantee.

Pre-Treatment Photo:

Take a 'before' photo of the area you plan to treat before starting the use of the product.

Product Usage:

Use at least five units of either the Bio-Pilixin® Activation Serum, Eyelash Growth Serum, or any bundles containing these products.

Consistent Daily Application:

Apply the product(s) daily as prescribed for a minimum of 150 days. Follow the instructions provided on the bottle labels and on our product pages.

Monthly Progress Photos:

Document your journey with monthly photos taken from similar angles and with consistent hair styling. Ensure the photos are clear and not blurry. 

Submission of Documentation:

After the 150-day period, submit all documented photos in chronological order with date stamps.

Description of Personal Usage:

Provide a brief account of how you used the product(s), including any skipped days, concurrent use of other cosmetic products, etc.

Claim Submission Timeline:

The Money-Back Guarantee claim is only valid after completing 150 days of product usage and must be submitted within four months post the 150-day period.

For further details, visit our Delivery & Return Policy (https://scandinavianbiolabs.co.uk/pages/delivery-returns) or Terms & Conditions (https://scandinavianbiolabs.co.uk/pages/terms-conditions).